ProjectDox is DOB's online platform for the electronic submission of building plans and supporting documentation to be reviewed by DOB's plan reviewers. This stable, cloud-based experience provides simple, user-friendly navigation and various self-help resources. Following are the steps to use the platform.

Step 1: Complete Online Checklist

Customers planning residential or commercial projects must first complete an online checklist that will clearly outline the minimum requirements for plan review–before a permit application can be submitted. This will: 

1. Ensure you have the documentation they need from the start.
2. Reduce the need for multiple pre-screenings for plan reviews.
3. Increase the chances of faster zoning approval.
4. Minimizes the number of overall plan review cycles.

Keep a copy of the checklist because you must upload it ProjectDox along with the rest of your documentation.

The checklists can be found here:

• • Commercial Projects (condos, apartments, and all other commercial uses)
  • Residential Projects (existing and new one-and two-family structures)

Step 2: File for Permit through AccessDC

• As part of our efforts to enhance the security of our online systems, ProjectDox users must sign in with an Access DC account. To learn more about using your existing account or setting up one up, click here.
• Follow the prompts in applying for permit(s).

Step 3: Begin Your ProjectDox Submission

When you have completed your application in AccessDC, you will receive an email with a link to ProjectDox where you will be able to upload all plans and supporting documents for plan review. Remember: your checklist must be included as part of your documentation.
 

ProjectDox: File Your Permit Drawings Online

Use Excel to Download and Respond to Review Comments

You can download DOB review comments in Excel, and upload your response in an Excel format. Details on this new feature can be found in this video: Respond to Review Comments in Excel. Alternatively, you can select "Use Excel to Respond to Comments" from the 'Watch Video' library in ProjectDox.

Accessing Old Platform

ProjectDox platform had a major update on February 18, 2025. If customers need to access any approved documents for projects in the old platform, they should search in eRecords.

Other Resources and Information

• ProjectDox User Application Guide
  • Spanish
  • Amharic
  • French
  • Korean
  • Vietnamese
  • Mandarin
• ProjectDox Application Prescreening Guide
  • Spanish
  • Amharic
  • French
  • Korean
  • Vietnamese
  • Mandarin
• Accessing ProjectDox
• ProjectDox Frequently Asked Questions
   
• ProjectDox High-Level Overview Trainings
  • February 5, 2025
  • February 11, 2025 Session 1
  • February 11, 2025 Session 2